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Managing your condition

Managing a condition can be difficult. Take advantage of the Mortenson CareConnect team by calling 1-833-209-6462 to assist with all new and ongoing conditions – it’s provided at no extra cost as part of your benefit plan and allows you to work with a dedicated team of experts to help manage your condition.

The dedicated Mortenson CareConnect team, which includes doctors, nurses, pharmacists, billing and other specialists are available to help you manage any health condition including, but not limited to:

  • back pain
  • knee pain
  • hip pain
  • diabetes
  • high blood pressure
  • cholesterol
  • heart issues

Essentially, the team is designed to help members with chronic conditions be their healthiest.

The Mortenson CareConnect team can also:

  • Provide guidance and support as you navigate the health system. 
  • Resolve billings and claims issues.
  • Coordinate discharge needs during a hospital stay.
  • Assist with accessing care and discharge services after the stay.
  • Nurses with specialty background in cancer and maternity are also available.

Call Mortenson CareConnect at 1-833-209-6462. Dedicated resources are available from 7:00 a.m. – 7:00 p.m. CT, Monday – Friday.

Kaia

Whether it’s a stiff neck, aching shoulders or more severe back issues, it can be hard to enjoy life when pain shows up. That’s where Kaia steps in. It’s a new app here to show how pain relief is possible – at no extra cost as part of your health plan.

Connecting with Kaia connects you with so much:

  • On-demand pain relief care in the convenience of an app
  • Workouts tailored to you with some as short as 15 minutes
  • Bite-sized lessons to help you recognize where pain is coming from
  • 1-on-1 health coaching with certified professionals
  • No extra cost – this is included as part of your health plan
  • Strengthening exercises plus relaxation techniques for pain management

Visit startkaia.com/uhc or download the Kaia app today to get started.

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Rally®

Rally is an easy way for you to improve and maintain your overall health that can also be financially advantageous. 

This online wellness tool is available to all employees. 

With Rally, you can reap the rewards of a healthier lifestyle and earn Rally Coins along the way when you take a Health Survey, complete Missions and participate in other activities.

Get started with the Rally Health® app.

Click to download on the App Store®  or Google Play™  or visit the Rally website.

Small steps. Big rewards.

Rally® is designed to help you make changes to your daily routine, set smart goals and track your progress. You’ll get personalized recommendations to help you move more, eat better and improve your health — and have fun doing it.

Get started with Rally today for a healthier you, every day.

Rally is a digital health tool that offers customized recommendations to help you move more, eat better and feel happier — and have fun doing it! To join, visit the myuhc.com® website and select “Visit Rally Health & Wellness”.

One Pass Select

Being healthy shouldn’t be a grind. It should be about trying new things and finding what works. With One Pass Select, our mission is to make getting fit fun for all and creating a fitness routine that matches your interests.

One Pass Select gives you:

  • Access to any location in the nationwide gym network: LA Fitness, Life Time, Orangetheory Fitness and more
  • Thousands of online fitness classes
  • Group fitness classes
  • Workouts built just for you

Choose the plan that fits you by going to onepassselect.com.

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2nd MD

2nd.MD is a virtual expert medical consultation and navigation service available at no cost to you.

When dealing with illness, injury or chronic pain 2nd.MD can help when you have medical questions like:

  • Do I have the right diagnosis?
  • Am I on the best treatment path and medication?
  • Is this surgery or procedure the best option for me?

Begin your 2nd MD consultation by:

How it works: 3 simple steps

  1. Activate your account and request support
  2. Speak with a nurse
  3. Consult with a specialist

After your consultation you’ll receive ongoing healthcare navigation support from the 2nd.MD Care Team

A woman's hands are shown breaking a cigarette in half.

Pelago

Access this no-cost support program to help you quit tobacco and/or vaping – tailored to your personal needs.

Available for benefit enrolled team members, spouses, and dependents age 18 years old and up.

To begin your journey, visit pelago.health/mortenson-more or download the app on the App Store or Google Play

Personalized app:

  • Guided sessions personalized to your own triggers
  • Unlimited 1:1 coaching
  • Nicotine replacement therapy
  • Mobile-connected breath test for reporting and to track progress
A middle-aged man reads about preventative care options on his tablet. He looks relaxed and thoughtful

Preventive care & Virtual Visits

Keeping a focus on regular preventive care can help your family stay healthier and is free to team members, spouses and children enrolled in the medical plan.

Preventive care can help you avoid potentially serious health conditions and/or obtain early diagnosis and treatment. Generally, the sooner your doctor can identify and treat a medical condition, the better the outcome.

Under the Affordable Care Act (ACA), you can get certain preventive health care services, covered at 100%, without any cost to you.

Just obtain your preventive care from a health plan network provider. Visit myuhc.com® website to Find a Doctor.

Diagnostic (non-preventive) services are also covered but you may have to pay a copay or the services will be subject to coinsurance or deductible. 

See what’s included in covered annual exams for men and women.

You can also view the UHC Preventive Care Guide for more information

Team members, spouses and children enrolled in the medical plan can talk with a doctor by phone or video 24/7 through Teledoc, Amwell, and Doctor on Demand for a convenient care option at no cost.

24/7 Virtual Visits are good for:

  • Virtual counseling and therapy
  • Allergies
  • Coughing
  • Diarrhea
  • Fever
  • Migraine / headache
  • Pinkeye
  • Rash
  • Seasonal flu
  • Sinus problem
  • Sore throat
  • Stomachache
  • And much more

Login to your account at the myuhc.com® website and select “Schedule a Virtual Visit” to begin the process.

Have Questions? Call Mortenson CareConnect 833-209-6462 .

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